Shipping Policy
Shipping Policy – GadgetZeno
At GadgetZeno, we are committed to delivering your electronic gadgets safely, securely, and as quickly as possible. This Shipping Policy explains how shipping works when you place an order on GadgetZeno.com.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not normally processed or shipped on weekends or public holidays. During high-demand periods, processing times may be slightly extended.
2. Shipping Methods & Delivery Time
We offer shipping options based on your location and the product ordered.
- Standard Shipping: Estimated delivery within 3–4 business days
Delivery times are estimated and not guaranteed. Delays may occur because of high order volume, customs clearance, weather conditions, or carrier-related issues.
3. Shipping Costs
Shipping fees are calculated at checkout and may depend on:
- Product weight and size
- Shipping method selected
- Delivery destination
From time to time, GadgetZeno may offer free shipping promotions on selected products or qualifying orders.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email when tracking is available.
You may use the tracking information provided to check the status of your shipment.
5. International Shipping
We may offer shipping to selected countries depending on product availability and delivery coverage.
International customers may be responsible for customs duties, VAT, import taxes, or other applicable charges imposed by the destination country.
Delivery times may be longer because of customs processing.
6. Delayed or Lost Packages
While we do our best to ensure timely delivery, delays may occasionally occur.
If your order:
- Has not arrived within the estimated delivery time
- Appears to be lost in transit
- Is marked as delivered but you have not received it
please contact us as soon as possible. We will work with the relevant shipping carrier to investigate the issue and assist you.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be reshipped.
8. Split Shipments
Orders containing multiple products may sometimes be shipped separately and may arrive at different times, particularly when products are fulfilled from different warehouses or suppliers.
9. Contact Us
If you have any questions about your order or this Shipping Policy, please contact us:
Email: support@gadgetzeno.com
Website: GadgetZeno.com
