Shipping policy
Shipping Policy – GadgetZeno
At GadgetZeno, we aim to process and deliver your orders in a timely, safe, and reliable manner. This Shipping Policy explains how shipping works when you place an order on gadgetzeno.com.
1. Order Processing Time
Orders are normally processed within 1–3 business days after payment confirmation.
Orders are generally not processed on weekends or public holidays. Processing may take longer during holidays, promotional periods, or periods of high order volume.
Once your order has been processed, it will be handed over to the applicable shipping carrier or fulfillment partner.
2. Shipping Methods and Delivery Time
Shipping options may vary depending on your location, product, shipping method, and availability.
Standard Shipping:
Estimated delivery time is approximately 3–4 business days after the order has been processed.
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs clearance, weather conditions, public holidays, high order volume, or other circumstances outside our control.
3. Shipping Costs
Shipping fees are calculated based on factors such as product weight, package size, shipping method, and delivery destination.
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
From time to time, GadgetZeno may offer free shipping promotions on selected products or qualifying orders. Any applicable conditions will be displayed during the promotion.
4. Order Tracking
When tracking information is available, tracking details will be provided to the email address associated with your order.
Please note that tracking information may take some time to become active after an order has been shipped.
5. International Shipping
GadgetZeno may ship to selected international destinations depending on product availability, shipping options, and destination.
International orders may be subject to customs duties, VAT, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
International delivery may take longer because of customs processing or other border-related requirements.
6. Delayed, Lost, or Missing Packages
Although we work with shipping carriers to deliver orders within the estimated timeframe, delays can occasionally occur.
If your order:
• Has not arrived within the estimated delivery timeframe;
• Appears to be lost in transit; or
• Is marked as delivered but you have not received it;
please contact GadgetZeno through our Contact Us page as soon as possible.
We may request your order number, tracking information, photographs, or other information necessary to investigate the issue with the shipping carrier.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order is returned or delivery fails because of incorrect or incomplete shipping information provided by the customer:
• Additional shipping charges may apply for reshipment.
• Reshipment may require confirmation of the correct delivery address.
• Any additional costs will be communicated before reshipment where applicable.
8. Split Shipments
In some cases, orders containing multiple products may be shipped in separate packages.
Products may arrive at different times depending on product availability, fulfillment location, shipping method, or other logistics considerations.
9. Shipping Restrictions
Some products may have shipping restrictions based on product type, destination, carrier requirements, or applicable laws.
If an order cannot be shipped to the selected destination, GadgetZeno may contact the customer to discuss available options.
10. Contact Us
If you have any questions regarding shipping or your order, please contact GadgetZeno through our Contact Us page.
GadgetZeno
https://gadgetzeno.com
Email:
support@gadgetzeno.com