Shipping policy

Shipping Policy

This policy explains how orders placed on gadgetzeno.com are processed and delivered.

Where we ship
We ship to addresses within the United States only. We do not ship internationally at this time.

Order processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding US public holidays) after your payment is confirmed.

Shipping method, cost and delivery time
We offer one shipping option:
Standard Shipping: $2.99 flat rate. Delivered in 3–5 business days after processing, so most orders arrive within 4–8 business days of being placed.
Shipping is $2.99 on every order. There is no minimum order amount and no free-shipping threshold. The shipping charge is shown at checkout before you pay.

Order tracking
When your order ships, we email you a tracking number so you can follow your package.

Delayed or lost packages
If your order has not arrived within the estimated time, appears lost, or is marked as delivered but you have not received it, email us at support@gadgetzeno.com. We will investigate with the carrier and send a replacement or a refund if the package is lost.

Incorrect shipping address
Please check your shipping address at checkout. If you notice a mistake, contact us as soon as possible and we can update the address before your order ships.

Split shipments
Orders with several items may ship in separate packages and arrive on different days. You are never charged extra shipping for split shipments.

Contact information
GadgetZeno (operated by True Pixel LLC)
Email: support@gadgetzeno.com
Phone: +1 737-304-1244
Mailing address: 5900 Balcones Drive #11963, Austin, TX 78731, United States
Hours: Monday–Friday 9:00 AM–5:00 PM, Saturday 9:00 AM–3:00 PM (Central Time)