Return & Refund Policy – GadgetZeno

At GadgetZeno, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return in accordance with the terms below.

1. Return Period

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, the item must be:

• In the same condition that you received it
• Unused and unworn
• In its original packaging
• Complete with any original tags or accessories
• Accompanied by proof of purchase or order details

Items that do not meet these requirements may not be eligible for a return.

2. How to Request a Return

Before sending an item back, please contact us to request a return.

If your return request is approved, we will provide you with the necessary return instructions and let you know where to send the package.

Items returned without contacting us and receiving return instructions first may not be accepted.

3. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If your product is:

• Damaged during delivery
• Defective
• Missing parts or accessories
• Different from the product you ordered

please contact us as soon as possible with your order number and clear photos/videos of the issue.

We will review the issue and work with you toward an appropriate solution.

4. Non-Returnable Items

Certain products may not be eligible for return, including:

• Custom or personalized products
• Personal care or hygiene products
• Gift cards
• Products specifically marked as non-returnable
• Sale or clearance items, where stated at the time of purchase

If you are unsure whether your item is eligible for return, please contact us before sending it back.

5. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or declined.

If approved, the refund will be issued to your original payment method.

Please allow up to 10 business days for the refund to be processed. Your bank or payment provider may require additional time to reflect the refund in your account.

6. Return Shipping Costs

Unless the item is defective, damaged, or incorrectly supplied, the customer may be responsible for the cost of returning the item.

If the return is due to an error on our part or a defective/damaged product, we will review the situation and provide appropriate instructions.

7. Exchanges

If you would like to exchange an item for a different product or variant, please contact us first.

Depending on availability and the circumstances of the return, we may recommend returning the original item and placing a new order.

8. Contact Us

If you have questions about our Return & Refund Policy or need help with a return, please contact us:

GadgetZeno
Email: support@gadgetzeno.com
Website: GadgetZeno.com